Courses Communication and Record Keeping

 

 

 

COMMUNICATION AND RECORD KEEPING

Effective communication and correct record-keeping is essential within the care sector for the wellbeing of patients and to protect the organisation should an error arise. By using correct procedure, the treatment, history and medication of the patient should be properly documented so as to protect yourself and your organisation if discrepancies happen.

 

 

 

 

Communication and Record Keeping Training Course Outline

The aim of this course is to greater increase your knowledge of record keeping and the importance of communication, as well as relevant legislation.

The key points covered in this course are:

  • Defining communication
  • Methods
  • Models
  • Techniques
  • Managing communication
  • Legislation and best practice
  • Effective record keeping
  • Preventative measures

Communication and Record Keeping Training Course Learning Outcomes

On completion of this course, learners should know and understand the following:

 

  • What is communication
  • Effective methods of communication
  • Models of communication
  • Communication techniques
  • The management of communication
  • Legislation and best practice
  • Effective records in a care environment
  • Preventing errors